Login

 

 

  

 

If you are an existing tourism, leisure or hospitality business, or are thinking of starting one up, these are the ways in which we can help you for

FREE:

 

Have a FREE visit from one of our experienced Tourism Business Advisors at a time and place to suit you.

 

 

Make use of our FREE INFORMATION CENTRE and our ever growing library of information and fact sheets.

 

 

Attend our popular TOURISM EVENTS AND WORKSHOPS to stay ahead of the competition.

 

 

 

 

Website Maximisation:

how to increase the potential of your website and use the web to promote your business to its fullest potential

Business Advice Days:

find out what free advice is out there for your business, these events bring together a number of business support organisations for tourism businesses in your county.

Quality Awareness Days:

explains the importance of quality grading within tourism establishments.

Customer Service:

how to meet and exceed customer expectations.

Complaints and Conflict:

preventing and dealing effectively with them

Legislation and Regulations:

enabling you to catch up with any changes that may affect you.

Networking:

businesses working together, improving 

communication, exploring co-operative

marketing and development opportunities.

 

To receive a free visit from one of the Tourism Business Advisors or to enquire about any of our other services please call us on

0845 241 8269

 

 

 

 

Our events and workshops cover a whole host of issues affecting tourism businesses, these include:

 

The Regional Centre for Tourism Business Support holds extensive information on a wide range of subjects including current and new legislation, tourism regulations, financial information from tax to cash flow, detailed research links, and access to regional and local tourism related strategies. The Information Centre has developed new fact sheets and has access to over 400 business fact sheets through the Business Link network (many of which are available on the website). The Information Centre can also signpost you to further specialist support, if necessary.

 
 

 

 

The advisers can discuss a whole range of tourism and business subjects with you such as legislation (including The Disability Discrimination Act), business planning and development, marketing, IT, customer service, finance and recruitment, training and retention of staff. We can identify areas where you may benefit from further assistance and help you get in contact with other relevant organisations, dependent on your needs. You will also be able to get copies of the following products once you have received a visit from one of The Regional Centre's Tourism Business Advisors:

  • Interactive Business Planning CD-ROM (helps you write a business plan and includes a cash flow format and a simple accommodation booking system)
  • Interactive Marketing Strategy CD-ROM (helps you write a simple marketing strategy for your business)
  • ‘The Pink Booklet: A Practical Guide to Legislation for Accommodation Providers’ (normal cover price £7.99 – free with a visit from a Tourism Business Adviser)